Delivery and Returns 🚚
🇫🇷 🇲🇨 Metropolitan France, Corsica and Monaco
Delivery to a relay point ( Mondial Relay) €4.95
Home delivery ( Colissimo ) €6.95
FREE DELIVERY to a relay point ( Mondial Relay) over €75
Home delivery ( Colissimo ) 6.95€
FREE HOME DELIVERY ( Colissimo ) orders over 99€
Colissimo delivery time is 2 to 3 working days
Mondial Relay delivery time is 3 to 5 working days
🇧🇪 Belgium
Delivery in a relay point ( Mondial Relay) €4.95
Home delivery €10,95
FREE DELIVERY to relay point ( Mondial Relay) orders over 75€
Home delivery is 3 to 6 working days
Mondial Relay delivery time is 4 to 6 working days
Luxembourg
To a delivery proximity point ( Chronopost) €6.95
Home Delivery €11.95
Search for Chronopost proximity points close to you
🇪🇺 Rest of the EU Countries
To a delivery proximity point ( Chronopost) €6.95
Search for Chronopost proximity points close to you
Home delivery €11.95
🇨🇭Switzerland
Home delivery €17.95
🌎 Other destinations
If your country of delivery is not indicated above, please contact us by mail indicating your address and the desired products. We will estimate the shipping costs to send your order.
Contact: info@lapatteverte.com
Delivery Information
🚚 Delivery from a minimum order of 15 EUR (excluding postage)
🚚 Packages are generally dispatched within 24 hours after receipt of payment
🚚 All our packages are shipped via (La Poste) Colissimo, Mondial Relay or Chronopost
🚚 Relay point selection is made at the very end of the order, after payment. If you're not sure whether a relay point is located near you, you can check these pages first
Search for Chronopost proximity points close to you
Search for Mondial Relay point close to you
🚚 When your parcel is dispatched, a tracking email is automatically sent to the email address you gave when you placed your order. This enables you to view the progress of your parcel.
ATTENTION: If you do not choose a relay point, the first one on the list is automatically assigned.
Returns
You have 14 days from the delivery of your order to send us back the product(s) you do not like.
La Patte Verte will give you a credit note or refund the item if it is returned intact in its original packaging, without any trace of use and accompanied by the original invoice to print. Items returned incomplete, damaged or soiled by the Customer will not be returned or refunded.
Return shipping costs are at the customer's expense.
To return a product, you must first contact us at info@lapatteverte.com to obtain a return number, specifying the order number and the reference of the product(s) concerned.