ATTENTION: If you do not choose a relay point, the first one on the list is automatically assigned. Furthermore, if your relay point is not available and to avoid it being returned to us, the first available one will be allocated as a replacement.
You have 14 days from the delivery of your order to send us back the product(s) you do not like.
La Patte Verte will give you a credit note or refund the item if it is returned intact in its original packaging, without any trace of use and accompanied by the original invoice to print. Items returned incomplete, damaged or soiled by the Customer will not be returned or refunded.
Return shipping costs are at the customer's expense.
To return a product, you must first contact us at firstname.lastname@example.org to obtain a return number, specifying the order number and the reference of the product(s) concerned.